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The #1 Screen Time Solution for busy parents.
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How do I set up Carrots&Cake?

Connecting Apps & Account

What are Carrot Apps & Carrot Time?

Carrot Apps are learning apps your child must complete before they can access Cake Time. Carrot Time is the amount of time you want your child to devote to learning.
How can I select new apps to be Carrot apps?

The first step is to make sure you’ve already downloaded your favorite learning apps onto your device. If you’re not sure which learning apps are right for your child, we can help you out here.

Assigning Carrots
1. Click Parent Zone in the top right corner of your child’s Carrots&Cake screen.

2. Log in to your Parent Account by entering your Password.

3. Click ‘Edit Schedule’.

4. You will now be able to view your child’s settings.
To add or delete Carrots, click ‘learning schedule’.

5. Click ‘Edit’ beside a day of the week you wish to change (don’t worry, after adding the new Carrots you will have the option to select which days you want those Carrots to be available.)

6. On the next screen, click ‘Edit’ again.

7. On the Edit Carrots page, click the ‘+’ sign beside ‘Add more educational apps/websites’

8. On the page Choose your Carrots, you can select new Carrot apps by clicking ‘Add/edit’ beside Apps.

9. A drop down menu will appear under the heading ‘Choose Activities’. Scroll down to the word Education and then click the word (Note: click the word ‘Education’, not the circle beside it). This will open a drop down menu and all of your educational apps will appear. Scroll through your educational apps and click on all apps that you wish to be assigned as Carrots.

*To add a website as a Carrot, click on ‘Add/edit’ beside Websites. A box will appear where you can type in the URL of your selected website. Then click ‘Apply’.

10. Name your Carrots and set Carrot Time
To help your child easily identify their Carrots, click the pencil and type in the name of the Application you just added. We know it’s a drag, but unfortunately Apple doesn’t automatically fill this in. On this page, you can also adjust the number of minutes you’d like your child to stay on each Carrot app during Carrot Time.

11. Click ‘Continue’

12. Click ‘Save’

13. Click the day of the week you want the new Carrot(s) added to your child’s schedule.

14. Click ‘Save Schedule’

15. Click ‘Save Changes’

16. Click ‘Back to Kids’ Dashboard’

You will now find yourself back on the main Carrots&Cake page. Your new Carrots will have been successfully added!

What is Cake Time?

This is the free time your child will spend online. This time allows them to express their agency. All previously blocked apps unblock. Carrots&Cake continues to make sure inappropriate content is blocked.
How can I select apps as Cake apps?

1. Click on ‘Parent Zone’ in the top right corner of the Carrots&Cake screen.

2. Log in to your Parent Account by entering your Password.

3. Click on ‘Edit Schedule’. Next, to change your Cake settings, click on ‘Device Restrictions’.

4. Choose apps to block by clicking on the ‘Change Selection’ button. You can also toggle on/off ‘Block Safari’ and ‘Block Uninstallation’ of all apps.

5. Click ‘Continue’

6. Click ‘Save Changes’

7. Click ‘Back to Kids’ Dashboard’.

and you're done!
How can I edit Carrot Time and Cake Time?

1. Click on Parent Zone in the top right corner of the dashboard.

2. Log In to your Parent Account by entering your Password.

3. Click on Edit Schedule. Here you can change your kids age, learning schedule and device restrictions. You can also choose to enable or disable the ‘Daily learning videos’ and ‘Educational audio player’. To edit the time, click on ‘learning schedule’.

4. Choose any of the days and click on ‘edit’.

5. To edit Carrot time, click on ‘edit’ on the ‘Carrots Apps’ section and adjust the timer according to your preference. Once done, click on ‘Save’.

6. To edit Cake time, after choosing any of the days and clicking on ‘edit’, click on ‘edit’ on the ‘Cake Time’ section. Adjust Cake time and click on ‘Save’.

7. Click save and return to the kids dashboard.

and you're done!

How can I disable Safari, App Store, and Uninstallation blocking?

You can toggle off and on Safari blocking as well as Carrots&Cake app uninstallation in Parent Zone>Edit Scheduel>Device Restrictions. The App Store will automatically be blocked when the Carrots&Cake Schedule is active.
Which apps work with Carrots&Cake?

Carrots&Cake works with all apps on the Apple App Store as well as any app you already have downloaded on your device.
Do I need an account to activate the Carrots&Cake Schedule?

Yes, you will create an account during the onboarding process when you first install Carrots&Cake. Your account login and password can be used on any device. It allows you to access the Parent Zone, edit your child’s schedule, and add additional child profiles.
Why can’t I see the timer for my Carrots&Cake time?

Due to Apple Screen Time limitations, we can't display a timer. Your child will receive push notifications on their device as they reach the end of their Carrots&Cake time to prepare them to come offline.
Why do you require Screen Time Access?

Carrots&Cake works hand-in-hand with Apple’s Screen Time API. This allows us to determine how far along your child is in their Carrots&Cake time, recommend new apps, and update you and your child with progress reports. All of your data remains protected by Apple.
What if I get an error when I allow Screen Time Access?

You will sometimes receive an error due to a slow internet connection. Try again.
If you still can't ‘Allow Screen Time Access’, you may have an extra profile installed on your device. Alternatively, you may have enabled Apple Screen Time Access on another app.

Go to Settings > General > VPN & Device Management. Uninstall the extra profile.

Go to Settings > Screen Time > Apps with Screen Time Access > Toggle off the other apps that have access to Apple Screen Time

After that, return to the Carrots&Cake setup and allow Screen Time Access.

If you still have a problem, please contact our friendly staff. We are always here to help! [email protected]

Editing Schedule, Pin Code, Uninstallation

How can I edit the Learning Schedule?

To edit your child’s schedule,

1. Go to the Parent Zone on the top right of the home screen.

2. Enter your password and log in.

3. Tap on the ‘Edit Schedule’.

4. Tap on ‘ADD/EDIT’ beside ‘Learning Schedule’ and choose the day for which you
want to edit.

5. Remember to click ‘Save Schedule’ before exiting.

How to change my password?

To change your password,

1. Go to the Parent Zone on the top right of the home screen.

2. When asked to enter your password, tap ‘Forgot Password?’.

3. Key in your email address and tap on the ‘Send email’ button.

4. You will receive an email on how to reset your password.

What happens after my child's schedule is complete?

After your child completes Carrots&Cake, all apps will be blocked until the next day.

When your child has completed Carrots&Cake for the day, parents can unblock all apps by tapping ‘Take back my device’.
Can children repeat their schedule to get more Cake Time?

If you want your child to have additional time online, you can choose to repeat the schedule:

1. Go to the Parent Zone on the top right of the screen and key in your password.

2. Tap on ‘Edit Schedule’.

3. Tap on ‘ADD/EDIT’ beside ‘Learning Schedule’.

4. Tap on the day you want to edit.

5. Tap on the ‘Repeat’ Button under ‘Carrots Apps’.

6. Tap on either ‘Apply to (specific day) only’ or ‘Apply to All days’.

7. Don’t forget to tap on ‘Save Schedule’ when you’re done.
How do I uninstall Carrots&Cake?

1. Go to the Parent Zone on the top right of the screen and enter your password.

2. Tap on ‘Edit Schedule’.

3. Tap on ‘ADD/EDIT’ beside ‘Device Restrictions’.

3. At the bottom of the screen, toggle off ‘Block uninstallation’.

4. Click ‘Continue’ to save changes.

Now you can uninstall Carrots&Cake by holding down the app icon key on the home screen.

Adding additional devices and children

Can I use the same account on multiple devices?

You can log in to multiple devices with just one account. Click ‘Log In with existing account’ when launching Carrots&Cake.
Can I add additional children to one device/account?

Currently we only support one child per device. However, you can use the same account on multiple devices for different children.
Do I need to set up everything again on each account?

All Carrot apps and Cake apps are limited to the downloaded apps available on your current device. You must allow Screen Time Access for each new device added.

Subscribing to a package

How do I subscribe?

Once you complete your free trial period you can subscribe to a package. Click on Parent Zone > Account > and enter your password. Click upgrade. Choose a package to allow your kids to continue developing healthy screen time habits with Carrots&Cake.
Do I need multiple Carrots&Cake subscriptions for different devices?

Carrots&Cake will work on all of your iPads and iPhones with iOS 16 or later. One subscription is good for your entire household.
Didn't find the answer you're looking for? Shoot us an email at [email protected]! We're always here to lend a hand.
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